Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, phone number, email address, and address.
  • Appointment Details: Date, time, and service preferences.
  • Payment Information: Transaction details (e.g., receipts, payment methods) but not sensitive card information.
  • Health Information: Specific details relevant to the services provided, with your explicit consent.
  • Online Data: Cookies, IP addresses, and browsing behavior for analytics purposes.

2. How We Use Your Information

Your information is used for the following purposes:

  • To schedule and manage appointments.
  • To provide personalized services and recommendations.
  • To send appointment reminders and promotional offers.
  • To process payments and issue invoices.
  • To improve our website, services, and customer experience.

3. Sharing of Information

We do not sell, trade, or share your personal information with third parties except:

  • When required by law or legal processes.
  • With service providers who assist in delivering our services (e.g., payment processors), under strict confidentiality agreements.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Restrict processing or withdraw consent for specific uses.

For any requests, please contact us using the details below.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Cookies and Analytics

Our website uses cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to manage cookies or disable them.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Spa Bekam Ar Rayyan HQ
Level 1, Block A, No127, Batu 4, Jalan Gombak, 53000 Kuala Lumpur
info@spabekamarrayyan.com
+60176896094